Refund policy

Return Policy

Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome replacements on the following terms.

• A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
• If the product is received in a damaged condition.

You can reach us at sales@ettelette.com or our helpline number at (+91) 8978741818 to initiate returns.

Breakages

In the case of breakage and any transit damage, please send a picture of the product via email mentioned below within 24 hours of delivery and it will be taken care of immediately.

- sales@ettelette.com

Please consider these points: We will be requiring the original packaging with any foam and cushioning inside for its safe return journey of the product even if it is broken for our reference purpose.

Cancellation

As an organisation, we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason write to us at sales@ettelette.com or reach us at the following number within 24 hours of ordering and we will be happy to assist you. Phone: (+91) 8978741818.

Refunds

All refunds will be processed within 5-7 days of receiving the product back at our warehouse.